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At the 2nd Annual KNOWHOW Conference, brands and retailers engage with industry leaders and subject matter experts to learn about emerging trends and tactical skills needed to navigate the competitive retail landscape. No matter your role or size of your organization, the KNOWHOW Conference will provide fresh ideas and market-tested strategies designed to help your business survive and thrive in a constantly changing consumer marketplace. Early Bird Tickets Start at $199.

 
 
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THANK YOU TO OUR KNOWHOW CONFERENCE SPONSORS


 

Recap Video from KNOWHOW Conferenec 2018

 

KNOWHOW CONFERENCE SPEAKERS

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Asfand Minhas

Lightspeed

Asfand, a sales engineer with Lightspeed, has been working at the company since 2016. Focused on ensuring that users understand and properly use the system, Asfand has helped hundreds of retailers optimize their business and increase sales.

Christie Lohr    Founder, Style Nine to Five   Christie launched Style Nine to Five in 2010 and has since worked with more than 500 fashion companies. Christie has shared her fashion expertise on CTV Morning Live, The Globe and Mail, FASHION Magazine, Flare Magazine, Montecristo Magazine, and many other newspapers and online publications.

Christie Lohr

Founder, Style Nine to Five

Christie launched Style Nine to Five in 2010 and has since worked with more than 500 fashion companies. Christie has shared her fashion expertise on CTV Morning Live, The Globe and Mail, FASHION Magazine, Flare Magazine, Montecristo Magazine, and many other newspapers and online publications.

Craig McMorris   X Games Medalist  Olympic Broadcaster  Amateur Tattoo Artist

Craig McMorris

X Games Medalist

Olympic Broadcaster

Amateur Tattoo Artist

David Ian Gray    Principal, Retail Strategist, Insights   David Ian Gray founded DIG360 to help retail and “retail minded” executives. He has built DIG360 as a solid core team with a truly collaborative network of diverse senior talents who share values, ethics and interests. Anticipating the future, David Ian Gray delivers insight, provocative questions, and new metaphors as catalysts for reinvention.

David Ian Gray

Principal, Retail Strategist, Insights

David Ian Gray founded DIG360 to help retail and “retail minded” executives. He has built DIG360 as a solid core team with a truly collaborative network of diverse senior talents who share values, ethics and interests. Anticipating the future, David Ian Gray delivers insight, provocative questions, and new metaphors as catalysts for reinvention.

 
Emily Miller Palmquist    Director, EMP Creative   Spanning over two decades, Emily’s career in Fashion is marked with consulting and leadership roles in Creative Direction and Marketing for both independent and global brands.

Emily Miller Palmquist

Director, EMP Creative

Spanning over two decades, Emily’s career in Fashion is marked with consulting and leadership roles in Creative Direction and Marketing for both independent and global brands.

Glencora Twigg    Brand Account Manager, Fairware   After 10 years as a Canadian National Swim Team Member, Glencora Twigg co-founded twigg&hottie boutique while pursuing her Fashion Design Diploma. Working in partnership with 2 business partners and a whose who list of Canadian design talent she then co-founded We3 Designs, then respected as one of the best sustainable fashion brands in the Canadian Made Quality.

Glencora Twigg

Brand Account Manager, Fairware

After 10 years as a Canadian National Swim Team Member, Glencora Twigg co-founded twigg&hottie boutique while pursuing her Fashion Design Diploma. Working in partnership with 2 business partners and a whose who list of Canadian design talent she then co-founded We3 Designs, then respected as one of the best sustainable fashion brands in the Canadian Made Quality.

Eric Termuende    Co-Founder, NoW Innovations   Eric Termuende is the co-founder of NoW Innovations, a bestselling author, and an international speaker. His work has been featured in Forbes, CTV, Financial Post, Thrive Global, the Huffington Post, Globe and Mail, and elsewhere. Termuende was recognized as a Top 100 Emerging Innovator under 35 globally by American Express, is a TEDx speaker, and represented Canada at the G20 Summit.

Eric Termuende

Co-Founder, NoW Innovations

Eric Termuende is the co-founder of NoW Innovations, a bestselling author, and an international speaker. His work has been featured in Forbes, CTV, Financial Post, Thrive Global, the Huffington Post, Globe and Mail, and elsewhere. Termuende was recognized as a Top 100 Emerging Innovator under 35 globally by American Express, is a TEDx speaker, and represented Canada at the G20 Summit.

Marie-Philippe Jean    Storyteller and Strategic Consultant   Marie-Philippe Jean is a Montreal-based storyteller and strategic consultant. At age 19, she created a wellness digital brand for women and teenagers which evolved into a social community, two awarded web series and a TV show. In the past years, she contributed to documentaries, web series and magazines as a writer and producer. She's been teaming up with JanSport for three years to create new ways to engage with the brand's Canadian community. She wants to tell stories that matter with great humans and so far, she's been pretty lucky.

Marie-Philippe Jean

Storyteller and Strategic Consultant

Marie-Philippe Jean is a Montreal-based storyteller and strategic consultant. At age 19, she created a wellness digital brand for women and teenagers which evolved into a social community, two awarded web series and a TV show. In the past years, she contributed to documentaries, web series and magazines as a writer and producer. She's been teaming up with JanSport for three years to create new ways to engage with the brand's Canadian community. She wants to tell stories that matter with great humans and so far, she's been pretty lucky.

 
Matt Corker    CEO & People Consultant, The Corker   Matt Corker is the CEO of The Corker Co and creator of The Manager Start Line, an online training program designed to take leaders’ people management skills to the next level. Matt has trained individual managers and their teams in organizations including lululemon athletica, Google, Kit and Ace, Blackbird Interactive, Nurse Next Door, and the University of British Columbia.

Matt Corker

CEO & People Consultant, The Corker

Matt Corker is the CEO of The Corker Co and creator of The Manager Start Line, an online training program designed to take leaders’ people management skills to the next level. Matt has trained individual managers and their teams in organizations including lululemon athletica, Google, Kit and Ace, Blackbird Interactive, Nurse Next Door, and the University of British Columbia.

Perry Pugh    Founder, KNOWSHOW   Perry Pugh is a sales executive with a passion for building relationships. For over 20 years, he has helped leading brands on their journey from the sample stage through retail to the end consumer. He is a believer that great things happen when you bring people together and using project management principles to get the most out of these opportunities. When not on the job, you can find Perry at home with his kids, exploring new recipes in the kitchen, and whenever possible at the rink playing hockey.

Perry Pugh

Founder, KNOWSHOW

Perry Pugh is a sales executive with a passion for building relationships. For over 20 years, he has helped leading brands on their journey from the sample stage through retail to the end consumer. He is a believer that great things happen when you bring people together and using project management principles to get the most out of these opportunities. When not on the job, you can find Perry at home with his kids, exploring new recipes in the kitchen, and whenever possible at the rink playing hockey.

Steve Thorpe    Co-Founder & Managing Direcctor, Postmark Brewing

Steve Thorpe

Co-Founder & Managing Direcctor, Postmark Brewing

2019 DRAFT AGENDA

SUBJECT TO CHANGE*

REGISTRATION, NETWORKING & LIGHT REFRESHMENTS

9:30 AM - 10:00 AM

OPENING REMARKS

10:00 AM - 10:10 AM

OPENING KEYNOTE

THE CHANGING RETAIL LANDSCAPE

10:10 AM - 10:40 AM

MORNING KEYNOTE

PERSONALIZING THE RETAIL EXPERIENCE: UNDERSTANDING & CATERING TO TODAY'S CUSTOMERS

10:40 AM - 11:10 AM

One of the biggest challenges retailers of all sizes face today is delivering an optimal customer experience across in-store, online, mobile & social channels. Learning how to differentiate yourself in creative ways, while building a strong brand connection, means you need to have the tools to help you make data-driven decisions. In this session, you will hear from industry leader Lightspeed, who will share how they continuously improve the retail experience through personalization, loyalty programs and looking at the right numbers.

NETWORKING COFFEE BREAK

11:10 AM - 11:30 AM

Panel

A BRAND MARKETERS GUIDE TO SUCCESS

11:30 AM - 12:10 PM

Caring about what you stand for, not just what you look like, is an ethos that many of today’s millennials live by - especially as consumers. Finding one’s tribe by who we identify with is something brands and retailers need to really consider in order to build an emotional connection that will keep them relevant in a hyper-digital age. How is your brand a source of inspiration rather than just a product? How are you keeping your brand promise? This session will share stories and best practices from brand marketers that have experienced both wins and fails in their quest for consumer loyalty.

Q&A

12:10 PM - 12:20 PM

NETWORKING LUNCH

12:20 PM - 1:00 PM

LUNCH KEYNOTE

FIRESIDE CHAT - SOCIAL SELLING AND HOW TO LEVERAGE INFLUENTIAL MARKETING PLATFORMS

1:00 PM - 1:30 PM

panel

Circular Sustainability: A Holistic Approach to building an ethical company

1:30 PM - 2:10 PM

Building and maintaining a sustainable company is more than just about the materials the products you sell are made from. It’s about making ethical choices across your entire organization: product, waste reduction, time and even how and when you communicate to your customers. In this session, you will hear from a remarkable brand on the business case for sustainability

Afternoon Keynote

2:10 PM - 2:40 PM

Q&A

2:40 PM - 2:50 PM

NETWORKING COFFEE BREAK

2:50 PM - 3:10 PM

PANEL

ZEITGEIST: TRENDSPOTTING FOR RETAILERS IN 2019

3:10 PM - 3:45 PM

As a modern purveyor of lifestyle products, it’s easy to ride the wave of latest trends but what happens when you end up in a sea of sameness? Join us for a conversation on some practical and cost-effective approaches to staying ahead of the curve for your current & future clients and market competitors. Some of the topics covered will include inspiration sources, the era of micro-influence, branding B sides and gathering insights from social arenas.

PANEL

THE TEAM OF THE FUTURE

3:45 PM - 4:25 PM

Having an A-team can make all the difference in how successful your business can truly become. But first, you have to get the right people on the bus, and then you hope they will stay for the ride. What strategies and tactics are important to recruiting and retaining the workforce of today, tomorrow and into the future? In this session you will hear from retail experts who have hired outside the lines in order to scale operations in a fickle industry.

Q&A

4:25 PM – 4:35 PM

CLOSING KEYNOTE

4:35 PM - 5:05 PM

HAPPY HOUR 🍻

5:05 PM - 6:00 PM

Nominate or APPLY TO BE a speaker for A FUTURE KNOWHOW CONFERENCE!