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Marketing Success through Customer Service

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Panelists: Stephen Gendron, CEO, NewKnow, Sean Miller, GM, Parkland MFG., Brian White, VP North American Sales, Nixon. Moderator: Director, EMP Creative, Emily Miller Palmquist
Today’s consumers have countless options in where to spend their dollars and customer service is where brands and shops have to stand out to make an imprint. This fireside chat will look at how leading brands and retailers are creating proactive customer service programs, managing the new reality of public feedback and harnessing tech to ensure that their customers are walking out happy, and coming back soon.